The req/reqng request tracking system
Replaces the mailing list “uco“ by a mail filter of the same name
stores requests as emails in repositories (active and resolved)
adds email headers (user, priority, request date, owner, status, …)
sends the modified mail containing a request ID to “uco-dist“
reviews the request queue and performs actions on it:
view a request notify a user change the subject
take it comment a request change the user
give it to somebody change its status/priority kill (remove) a request
merge requests resolve requests search a request